Privacy Policy
1. Introduction
Reward Energy & Cooling ("we," "our," "us") is committed to protecting the privacy of our customers, website visitors, and all individuals we interact with. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information.
2. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, and postal address.
- Payment Information: Credit card details, billing address, and transaction history.
- Technical Information: IP address, browser type, operating system, and device information.
- Usage Data: Information on how you use our website, products, and services.
3. How We Use Your Information
We may use the personal information we collect for the following purposes:
- To provide, maintain, and improve our services.
- To process transactions and send related information, including purchase confirmations and invoices.
- To communicate with you, including responding to inquiries, providing customer support, and sending promotional offers.
- To analyze trends, usage, and activities in connection with our services.
- To comply with legal obligations.
4. Sharing Your Information
We may share your information in the following situations:
- Service Providers: With third-party vendors, consultants, and other service providers who need access to your information to perform services on our behalf.
- Legal Requirements: If required by law, regulation, or legal process, we may disclose your information to relevant authorities.
- Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business, we may transfer your information.
5. Data Security
We implement appropriate technical and organizational measures to protect the personal information we collect and process. However, no security system is impenetrable, and we cannot guarantee the security of our systems 100%.
6. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections to any inaccurate or incomplete information.
- Request the deletion of your personal information.
- Object to the processing of your personal information for certain purposes.
- Withdraw your consent at any time, where we rely on your consent to process your personal information.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these third-party sites.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Reward Energy & Cooling
104 Hubert St, South Townsville QLD 4810
Phone: 04 05 942 375
Email: contact@rewardenergyandcooling.com